All information collected from customers and visitors on the Website are kept as long as law requires or as long as it remains relevant to its collection purpose.
Visiting or browsing on the Website does not require providing any information at all, personal or otherwise. Visitors remain anonymous and unidentifiable to us, until they create an account with us and log in using their username and password to do so.
Information We Require and Collect
We may collect various pieces of information if you seek to place an order for a product with us on the Site.
We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
Payments that are made through the Site will be processed by our relevant agent. You must only submit to us or our Agent or the Site information that is accurate and not misleading and you must keep it up to date and inform us of changes. Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those that are open and those that are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers.
Further Uses of Personal Information
Personal information of customers can be used for conducting market research or opinions. Your details contribute in these studies in an anonymous manner and are used strictly for statistical purposes only. Customers can also decide to opt out of this count. Answers to any surveys or polls that we ask our clients to provide us will not be shared with any third party. Your email address will only be disclosed if you opt to take part in any such competitions. In case you do opt to take part in any such competition, your answers are stored separately from your personal information (email address).
We may also send related information to our customers regarding us, our website/s, products, newsletters, promotions, and any other thing that may be related to our business partners or companies in our business group. In case a user prefers not to be part of receiving this information, the “Unsubscribe” link can be used to unsubscribe from such delivery of information. The “Unsubscribe” link is offered with every mail that is used to deliver any additional information. Within a period of 7 working days, excluding Sundays and any other public holidays in Pakistan, of receiving your “unsubscribe” receipt, we will cease to send you any further additional information. In case the instructions related to information receiving are unclear, we will contact user for clarification.
We may use data from different users of our site, observing complete anonymity, and use it for various different purposes including ascertaining user location and usage of certain site’s aspects or links that are contained within the emails to users registered for their receiving, and further supply the information to third party, publishers for example. This anonymized data however in no way will be capable of revealing any user’s personal identity in any way.
Information of our customers and members are used to notify and advertise any competition that may be undergoing. In order to find out more about any particular competition participation details can be found where applicable.
We have placed required suitable security and technical measures that prevents all unlawful and unauthorized access to destruction, damage or accidental loss of all your information. All data collected or demanded on the Website is collected and stored in a secure server which uses firewalls. Our procedures of securing your information may require us to demand occasional proof of identity before disclosing any personal information even to you. Users are responsible for protecting their password on their computers from all unauthorized access.
If a user in any way is concerned about their data, he or she exercises the right to request access to personal information that the Website may process or acquire about them. Users also have the right to demand us to correct any data inaccuracy free of charge. Users can also at any time ask us to stop using their personal information for marketing purposes.
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